Privacy Policy

Create & Connect LA ("Create & Connect LA," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit createconnectla.com, subscribe to our newsletter, apply to our events, or purchase a ticket, and how we use and protect that information.

Information we collect

We collect information you give us directly, including:

• Contact details — your name, email address, and Instagram handle when you subscribe, apply as a creative, submit a brand or venue inquiry, or contact us.
• Application details — information you provide when applying for a curated spot at an event, such as your creative discipline, portfolio links, and experience.
• Payment information — when you purchase a ticket, payment is processed by our payment provider, Stripe. We do not collect or store your full card number. We receive limited transaction details such as your name, email, and confirmation that a payment succeeded.

We also collect limited information automatically when you browse the site, such as your IP address, browser type, and pages viewed, through standard web analytics.

How we use your information

• To process ticket purchases and send order confirmations.
• To review and respond to event applications, brand inquiries, and contact requests.
• To send you newsletters and event updates you have opted into (you can unsubscribe at any time).
• To operate, maintain, and improve the website and our events.
• To comply with legal obligations and protect against fraud or misuse.

How we share your information

We do not sell your personal information. We share it only with service providers who help us operate, and only as needed for them to perform their service:

• Stripe — payment processing. See Stripe's Privacy Policy at stripe.com/privacy.
• Email and form providers — to deliver newsletters and receive applications and inquiries.
• Analytics providers — to understand site usage.

We may also disclose information if required by law or to protect our rights, safety, or property.

Event photography

Our events are photographed and filmed. By attending, you understand that images and video captured at the event may include you and may be used by Create & Connect LA and participating creatives for promotional, editorial, and portfolio purposes. If you would prefer not to be photographed, please let our team know at the event or email us in advance.

Cookies and analytics

We use cookies and similar technologies to keep the site functioning and to measure traffic. You can control cookies through your browser settings; disabling them may affect some site features.

Data retention

We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your information at any time.

Your choices

• Unsubscribe — every newsletter includes an unsubscribe link.
• Access, correction, or deletion — email us to request a copy of your data, ask us to correct it, or ask us to delete it.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion, and not to be discriminated against for exercising these rights. Contact us to exercise these rights.

Children's privacy

Our website and events are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this Privacy Policy or your information? Email us at hello@createconnectla.com.